Managed IT Services

We do Whatever IT Takes to Improve the performance of your organisation.

WHY US

Why WIT?

24/7 Monitoring

Big-Business Capability Small-Business Care

Essential Eight Standards

TESTIMONIALS

What People Are Saying

Jeanette Potts (Clanwilliam Aged Care)

WIT Technologies has provided specialist IT services and support for our four aged-care facilities for over ten years. During this time the company has provided regular cost efficient hardware solutions and assisted with everything from project management to daily staff support and system maintenance.

Deanna Phelan (Edge Orthodontics)

Everything we throw at the team is resolved with skill and knowledge in a timely fashion.

There is an amazing mix of technical abilities in the company and I would strongly recommend WIT Technologies for Managed IT Services.

Andrew Thorrold (Logic Environmental)

We have been dealing with WIT Technologies for many years and couldn’t be happier with their expert advice and prompt handling of all our IT matters no matter how big or small.

Edward Hamiltion (Fortune Opal)

There are three important measures to evaluate IT services: response time, innovation, and cost. WIT Technologies nails all of these.

ABOUT US

Whatever IT Takes.

For over 20 years, WIT Technologies has helped organisations operate with confidence by building IT environments that are secure, resilient, and always available — doing whatever it takes to keep critical systems running and people connected.

We support a wide range of industries, from small businesses to large, complex, and high-risk environments where downtime, data protection, and compliance truly matter. From healthcare and aged care to remote mining operations and growing professional firms, we design and manage technology solutions that are continuously monitored, proactively maintained, and rapidly supported when issues arise.

Security is foundational to everything we do. Our approach is guided by the Essential Eight framework, which shapes how we protect, monitor, patch, back up, and control systems to reduce cyber risk and strengthen operational resilience.

We believe every organisation should have access to enterprise-grade capability that enables agile, optimised operations and provides a clear pathway for digital transformation. By forming strong partnerships with our clients and aligning technology to their ambitions, we deliver the right strategy, protection, and connectivity to help them grow, adapt, and achieve their goals.

SERVICES

Our Core Capabilities

WIT Technologies takes full responsibility for managing, securing, and optimising your IT, so your systems run smoothly, and your people stay productive.

We replace the old “break-fix” approach with a proactive, managed- support model that prevents issues before they impact your business.

Cloud & Infrastructure Management

Secure hybrid and cloud environments, remote access, scalable storage, and performance optimisation.

Cybersecurity & Compliance

Enterprise-grade protection, including firewalls, endpoint security, threat detection, backup, and disaster recovery, aligned to the Essential Eight framework.

Helpdesk & User Support

Fast, expert support via phone, email, remote access, or onsite, minimising downtime and frustration.

24/7 Monitoring & Maintenance

Continuous oversight of networks, servers, endpoints, cloud platforms, and applications to detect and resolve issues early.

Strategic IT Advisory (vCIO)

Technology planning and guidance to align IT with your business goals, control costs, and support growth.

Voice & Internet

Unified communications for business. We manage Internet, video conferencing, 3CX, and Microsoft Teams.

Access & Security

Integrated physical security. Protecting your premises with surveillance systems, door access control, alarms, and identity authentication.

AI & Automation

Streamline operations with next-generation tools. We implement process automation, Microsoft Copilot, and Power BI analytics.

The Outcome

Enterprise-level IT capability with personalised service and predictable costs — freeing your team to focus on running the business, not fixing technology.

CLIENTS

Our Clients

Partners

Our Partners

INDUSTRIES

Key Industries We Service

With over 20 years’ experience supporting both small and large organisations, WIT Technologies has built deep, practical expertise across a wide range of industries. We understand that every sector has its own operational pressures, compliance requirements, and risk profile.

While we work with businesses of all types, we have developed a particular specialisation in these critical sectors.

Healthcare & Medical

Mission-critical systems demand zero downtime and zero compromise. We protect patient data, keep clinical systems online 24/7, and defend against ransomware and breaches, ensuring uninterrupted access to records, imaging, and telehealth while meeting strict security and compliance requirements. We support a wide range of specialist software solutions, including Shexie, Medical Objects, Dolphin Management Suite, Orthotrac, RXOne, and Z Software

Aged Care

When sites are remote, downtime is expensive, and connectivity is everything. We deliver resilient, secure networks for operations, automation, and OT environments, with always-on monitoring, hardened cybersecurity, and reliable backup connectivity to keep production, safety systems, and crews online in remote conditions.

Mining & Resources

Technology in aged care isn’t just business-critical — it’s care-critical. We ensure continuous uptime for clinical systems, resident platforms, and monitoring devices, protect sensitive personal data, and maintain compliance so carers can focus on residents, not IT issues.

SME & General Business

We provide proactive support, strong security, and strategic guidance that gives growing businesses the reliability, protection, and scalability of a large organisation — with the personal service of a trusted local partner.

ESSENTIAL EIGHT

Essential Eight Philosophy

The Australian Government’s Standard for Cyber Resilience

Antivirus is no longer enough. Protect your business with the Essential Eight Framework. Developed by the Australian Signals Directorate (ASD), the Essential Eight is the baseline security mitigation strategy recommended for all Australian organisations.

While no single strategy is guaranteed to stop 100% of attacks, implementing the Essential Eight makes it significantly harder for anyone to compromise your systems.

Our Philosophy: Built on the Essential Eight

At WIT Technologies, we don’t just manage IT, we protect it at every level. Our approach to support is anchored in the Essential Eight cybersecurity framework, a government-recognised set of mitigation strategies that makes your systems much harder for attackers to compromise.

The Essential Eight provides a practical, evidence-based baseline for defending your environment against ransomware, data breaches, and targeted attacks. By integrating these principles into everything we do, from design and monitoring to ongoing support and rapid incident response, we help you build security into the fabric of your technology.

What does this mean for you?

Security by design

We harden your systems and apply protections that limit attack vectors, so your critical data and applications are safeguarded from the outset.

Proactive protection

Patch management, multi-factor authentication, controlled administrative access, and user hardening reduce the chances of compromise before it happens.

Continuous monitoring & response

We keep watch over your environment, giving you early visibility into threats and anomalies before they become costly outages.

Resilience & recovery

Reliable backups and tested recovery processes ensure you can bounce back quickly if systems are disrupted.

The Essential Eight framework gives us a clear, strategic security foundation — not just a checklist — and aligns your organisation with globally recognised best practices. While no framework can fully eliminate every cyber threat, implementing these controls significantly increases the effort and cost for attackers to succeed, helping protect your people, your data, and your reputation.

With WIT Technologies as your partner, your IT is not just supported, it’s defended and continuously optimised with the highest standard of cybersecurity in mind.

The 3 Pillars of Defence

Prevent Attacks

 

Stop malware and ransomware from running on your network. Application Control: We use “Whitelisting” to ensure only approved, safe software can run. If a hacker tries to run a virus, the system automatically blocks it.

Patch Applications: We automatically keep your third-party software up to date to close security loopholes.

Configure Microsoft Office: We block macros and dangerous scripts from internet-downloaded files.

Limit the Damage

 

If an attacker gets in, we stop them from moving around.

Restrict Admin Privileges: We ensure only authorised personnel have “Admin” access, limiting what a hacker can control if they steal a password. Multi-Factor

Authentication (MFA): We enforce MFA across all remote access and cloud services to stop credential theft.

Data Recovery

 

Ensure your business can survive an attack.

Daily Backups: We maintain regular backups of your data.

Immutable Protection: Our backups are isolated, meaning even if ransomware encrypts your live files, it cannot delete or encrypt your backups.

Why we use ThreatLocker® (Zero Trust)

Developed by the Australian Signals Directorate (ASD), the Essential Eight is the baseline mitigation strategy recommended for all Australian organisations. While no single strategy is guaranteed to stop 100% of attacks, implementing the Essential Eight makes it significantly harder for anyone to compromise your systems. F. It is the standard. We go beyond basic IT support. We align your businesswith the Australian Government’s security baseline.

Is your business Essential Eight compliant?

Don’t wait for a security breach to find out. Contact the WIT team today for a comprehensive security audit.

Contact Us

We're Here To Help!

Location

3a 1990 Logan Rd, Upper Mt Gravatt, 4122

Hours

M-F: 8am – 5pm S-S: 10am-2pm

Call Us

1300 761 793